Sync the data from blockchain to your SecuX Wallet...
“Wallet sync” to the device…
As the hardware wallet is an offline device storing the private key securely, once the transaction is confirmed “successful” on the blockchain, users always need to connect the wallet to the web portal “SecuXess” or the app “SecuX Wallet” (if it is model W20 and V20, which are equipped with bluetooth) to sync the latest information from the blockchain to the device, and authorize outgoing transactions.
To maintain the most current balances, if any deposits are made to your SecuX account while the device is connected to the wallet app, it's essential to refresh the portfolio and then click on "Wallet sync". This ensures your account information stays updated.
Refer to the wallet sync tutorial on the SecuX Wallet app video:
https://youtube.com/shorts/-7yaBFPCGmo
For a comprehensive guide on SecuX wallets instructions, please visit this link: [ https://secuxtech.com/howitworks/ ].